A flexible bank of hours that converts into real work across administration
REMOTE STAFF SOLUTIONS FOR BUSINESS GROWTH
A flexible bank of hours that converts into real work across administration
REMOTE STAFF SOLUTIONS FOR BUSINESS GROWTH
About Reach Global Solutions
WELCOME TO REACH GLOBAL SOLUTIONS
We are a Business Development Service that helps companies grow and achieve their goals.
We hire people based on your business requirement. We profile. You hire.
Let us help you!
Our Mission
Our Approach
Our Mission
At Reach Global Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services including Office Administration, Customer Contact Support, Education and IT Development to help our clients achieve their goals.
Our team
Our Approach
Our Mission
Our team is made up of experienced business professionals from Asia and United Kingdom with a passion for helping others. We bring a unique perspective to every project and work closely with our clients to ensure their success.
Our Approach
Our Approach
Our Approach
We believe in taking a collaborative approach to business development. We listen and work closely with our clients to understand their needs that will help us develop customized solutions that will meet their unique challenges.
How We Maximize Your Hours
01 Onboarding Sprint
01 Onboarding Sprint
01 Onboarding Sprint
Days 1–5
Access, SOPs, priorities, and a first-week deliverables list so nothing gets lost in translation
02 Weekly Plan
01 Onboarding Sprint
01 Onboarding Sprint
Every Monday
A short list of outcomes mapped to hours, so nothing disappears in the chaos.
03 Daily Execution
01 Onboarding Sprint
03 Daily Execution
End of each day
Task board updates + a quick end-of-day summary: what moved, what's blocked.
04 Quality Checks
04 Quality Checks
03 Daily Execution
Ongoing
Spot checks on CRM/data, call/chat scripts, and deliverables before they reach your customers.
05 Reporting
04 Quality Checks
05 Reporting
Weekly scorecard
Leads, appointments, responses, tickets, collections, and backlog — all in one place.
PRICING
PACKAGES OVERVIEW
Use this as a starting point. Final allocation depends on your tools, market, and volume.
Founders who need daily relief + consistent follow-up
Admin / VA 40%
Support (email/chat) 35%
Lead follow-up 25%
Teams that want predictable pipeline + faster response times
Lead Gen 30%
Appointment Setting 25%
Support 25%
Admin 20%
Growing ops with multiple channels (phone, chat, CRM) + billing
Support 25%
Lead Gen / Setter 25%
Sales Support 20%
Admin 15%
Collections / QA 15%
Full execution pod + process building + automation
Support 30%
Revenue Pod 25%
Admin 20%
Tech (web/AI) 15%
QA / Reporting 10%
Included in Every Package
A dedicated point of contact and a weekly plan tied to hours
Task board management (Trello / Asana / Monday / Click Up) and SOP documentation
CRM hygiene: clean data, tags, notes, and follow-up reminders
Templates: email/chat scripts, call guides, and reporting sheets
PACKAGE DETAILS
STANDARD 60HRS
ELITE 120HRS
ELITE 120HRS
Ideal for
You need a reliable operator to remove admin noise and make sure every lead/customer gets a reply.
Typical Outcomes
- Inbox + calendar under control (quotes, follow-ups, reminders)
- Clean CRM and consistent pipeline updates
- Basic customer support coverage via email/chat
- Daily task completion with clear handoffs
Example Hour Plan (Monthly)
- Admin Support / Virtual Assistant - 24h
- Email / Chat Support (tickets + FAQs)- 18h
- Lead follow-up + appointment coordination- 12h
- Data encoding / CRM cleanup- 6h
Total 60 hours
ELITE 120HRS
ELITE 120HRS
ELITE 120HRS
Ideal for
You want faster response times and a steady appointment calendar without hiring locally.
Typical Outcomes
- Lead list building + enrichment + routing into your CRM
- Appointment setting with a repeatable script and follow-up cadence
- Customer support coverage that protects your reputation
- Weekly reporting on leads, appointments, response time, and backlog
Example Hour Plan (Monthly)
- Lead Generation (research, lists, qualification)- 36h
- Appointment Setting (calls, texts, emails, follow-up)-30h
- Customer Service / Email-Chat Support- 30h
- Admin Support (docs, scheduling, invoicing)- 24h
Total 120 hours
PRO 180HRS
PRO 180HRS
PRO 180HRS
Ideal for
You have volume: multiple channels, higher ticket counts, and you need revenue protection (billing/collections).
Typical Outcomes
- Multi-channel customer support (email/chat + optional phone)
- Sales support: quotes, follow-ups, pipeline hygiene, handoff to closers
- Collections and overdue follow-up to reduce cashflow gaps
- Quality checks and coaching notes to keep output consistent
Example Hour Plan (Monthly)
- Customer Service (email/chat; optional phone blocks) - 45h
- Lead Gen + Appointment Setting - 45h
- Sales Associate support (quotes, proposals, follow-ups)- 36h
- Admin Support + Data encoding-27h
- Credit & Collection + QA / Reporting- 27h
Total 180 hours
BEST VALUE 240HRS
PRO 180HRS
PRO 180HRS
Ideal for
You want a full execution pod: operations + revenue + support + process building and automation.
Typical Outcomes
- Dedicated pod with clear roles and handoffs
- Process documentation, templates, and dashboard reporting
- Web and workflow improvements (landing pages, forms, integrations)
- AI support where it makes sense (automation, data QA, internal tools)
Example Hour Plan (Monthly)
- Customer Support (email/chat/phone blocks)- 72h
- Revenue Pod (lead gen, setter, telemarketing support)- 60h
- Office Administration (VA, encoder, reservations) - 48h
- IT & Development (web + automation + AI workflows)- 36h
- QA + Reporting + Customer Relations- 24h
Total 240 hours
Capturing Business Development Moments
